Privacy policy
Last updated: March 5, 2026
EastSong Consulting USA Inc. ("we", "us", "our", or "San Pietro") operates the website www.san-pietro.us (the "Website"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your choices regarding your data.
By using the Website or purchasing from us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website.
1. Information We Collect
We collect information in the following ways:
- Information You Provide Directly
When you create an account, place an order, contact us, sign up for newsletters, or participate in promotions, we may collect:
- Personal identifiers: name, email address, shipping/billing address, phone number
- Payment information: credit/debit card details (processed securely by our payment providers; we do not store full card numbers)
- Order details: products purchased, preferences, comments
- Communications: messages or feedback you send us
- Information Collected Automatically
When you visit the Website, we and our service providers may collect:
- Device and usage data: IP address, browser type, operating system, pages viewed, time/date of visit, referring/exit pages
- Cookies and similar technologies: session data, preferences, analytics (see Cookies section below)
- Information from Third Parties
We may receive data from partners (e.g., shipping carriers for delivery updates) or analytics providers.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill orders, including shipping and payment
- Communicate with you about orders, inquiries, promotions, or updates
- Improve the Website, products, and services
- Prevent fraud, abuse, or security issues
- Comply with legal obligations
- Send marketing emails (with your consent where required; you can unsubscribe anytime)
- Analyze Website usage and trends (anonymized where possible)
3. Sharing Your Information
We do not sell your personal information. We may share it with:
- Service providers (e.g., Shopify, payment processors like Stripe/PayPal, shipping carriers like USPS/UPS, email services) who help operate the Website and fulfill orders (they are contractually obligated to protect your data)
- Legal authorities if required by law, subpoena, or to protect rights/safety
- In connection with a business transfer (e.g., merger, sale)
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar tools for essential functions (e.g., cart persistence), performance (analytics), and marketing. You can manage preferences via your browser settings or our cookie banner (if enabled). For more details, see our cookie practices or third-party tools' policies (e.g., Shopify, Google Analytics).
5. Data Security
We implement reasonable security measures (e.g., encryption for transmissions, secure servers) to protect your information. However, no online transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
- Access, Update, or Delete: Contact us to request access to, correction of, or deletion of your personal information (subject to legal exceptions).
- Marketing Opt-Out: Unsubscribe from emails via the link in any message or contact us.
- Do Not Track: We do not respond to browser Do Not Track signals at this time.
- California Residents (CCPA/CPRA): If the CCPA applies to us and you are a California resident, you may have rights to know what personal information we collect/use/share, request deletion, opt out of any "sale" (we do not sell data), and non-discrimination for exercising rights. Submit requests to the contact below.
- We respond to verifiable requests within applicable timeframes (e.g., 45 days under CCPA).
7. Children's Privacy
Our Website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have such data, we will delete it.
8. International Transfers
Data may be processed in the United States or other countries by us or our providers. We take steps to ensure appropriate protections for international transfers.
9. Retention
We retain personal information as long as needed for the purposes described (e.g., order fulfillment, legal requirements) or as required by law. After that, we delete or anonymize it.
10. Changes to This Policy
We may update this Privacy Policy. Changes will be posted here with a revised "Last updated" date. Significant changes may be notified via email or Website notice. Continued use constitutes acceptance.
11. Contact Us
For questions, requests, or concerns:
EastSong Consulting USA Inc.
149 Carboy Road, Middletown, NY 10940, USA
Email: sales@san-pietro.us
Phone: +1 (845) 381-2265
Thank you for trusting San Pietro with your information!