Terms of service
Last updated: March 5, 2026
Welcome to www.san-pietro.us (the "Website"), operated by EastSong Consulting USA Inc. ("we", "us", "our", or "San Pietro"). These Terms & Conditions ("Terms") govern your access to and use of the Website and the purchase of products from us, including Italian-imported coffee and related goods (the "Products").
By accessing, browsing, or purchasing from the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website or place orders.
1. General Information
EastSong Consulting USA Inc.
149 Carboy Road, Middletown, NY 10940, USA
EIN: 83-2256741
Email: sales@san-pietro.us
Phone: +1 (845) 381-2265
We import and sell high-quality coffee from Italy via this Website, Amazon.com, and select partner websites.
2. Use of the Website
You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Website in any way that violates U.S. federal, state, or local laws.
- Attempt to gain unauthorized access to, interfere with, damage, or disrupt the Website.
- Engage in any conduct that restricts or inhibits anyone’s use of the Website.
We reserve the right to terminate or suspend your access at any time without notice for any violation of these Terms.
3. Products and Orders
- All Products are subject to availability. We reserve the right to discontinue any Product at any time.
- Product descriptions, images, and pricing are provided for convenience and may contain errors. We are not liable for such inaccuracies.
- Placing an order constitutes an offer to purchase. We may accept or reject any order (in whole or in part) at our discretion.
- Prices are in USD and exclude shipping, taxes, duties, and customs fees (unless stated otherwise). You are responsible for all applicable taxes and import duties.
- We may require verification of information before accepting or shipping an order.
4. Payment
We accept payments via the methods displayed at checkout (e.g., credit cards, Shopify Payments, etc.). By providing payment information, you represent that you are authorized to use it. All payments are processed securely. Title to Products passes to you upon full payment and shipment.
5. Shipping and Delivery
- We ship to addresses within the United States (and potentially internationally where supported—check at checkout).
- Shipping times and costs are estimates only and commence from the date of shipment (not order placement).
- Risk of loss passes to you upon delivery to the carrier.
- We are not responsible for delays caused by carriers, customs, weather, or other events beyond our control.
- For perishable goods like coffee, we recommend prompt receipt and proper storage. We are not liable for quality degradation due to improper handling after delivery.
6. Returns, Refunds, and Exchanges
Please refer to our separate **Refund Policy** (available on the Website) for details on returns, refunds, and exchanges. Coffee and other food products are often non-returnable due to health and safety reasons unless defective or damaged upon arrival. Contact us at sales@san-pietro.us within [X] days of receipt for issues.
7. Intellectual Property
The Website, its content, logos, trademarks (including "San Pietro"), and all related materials are owned by us or our licensors and protected by U.S. and international copyright, trademark, and other laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
8. Limitation of Liability
To the fullest extent permitted by law:
- We provide the Website and Products "as is" and "as available" without warranties of any kind (express or implied), including merchantability, fitness for a particular purpose, or non-infringement.
- We are not liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the Website or Products, even if advised of the possibility.
- Our total liability shall not exceed the amount you paid for the Product(s) giving rise to the claim.
Some states do not allow the exclusion of implied warranties or limitation of liability, so some limitations may not apply.
9. Indemnification
You agree to indemnify, defend, and hold harmless EastSong Consulting USA Inc., its officers (including Mr. Peter Recknagel, CEO), directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or misuse of the Website/Products.
10. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Orange County, New York. You agree to submit to the personal jurisdiction of such courts.
11. Changes to Terms
We may update these Terms at any time. The updated version will be posted here with a revised "Last updated" date. Your continued use of the Website constitutes acceptance of changes.
12. Contact Us
For questions about these Terms, contact:
Email: sales@san-pietro.us
Phone: +1 (845) 381-2265
Thank you for shopping with San Pietro!